What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account got suspended how to resolve this?

    Asked by Black_Burn on December 16, 2014 at 08:29 AM
    i have this problem too and i cannot fix it plz help me
    suspended account JotForm Account
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    Answered by Ben on December 16, 2014 at 10:00 AM

    Hi,

    The reason why your account got suspended is because of the automated anti-phishing system picking up your jotforms.

    You were asking for the passwords on your jotforms, which is against our terms of use. For this reason I have removed the fields from the jotforms and have re-activated your account.

    Please note that if you add the password field back to jotform once again, your account will be suspended by our system once again at which time we will follow the steps as indicated in the terms by removing all jotforms associated with the suspension.

    Best Regards,
    Ben