My account got suspended how to resolve this?

  • Profile Image
    Black_Burn
    Asked on December 16, 2014 at 08:29 AM
    i have this problem too and i cannot fix it plz help me
  • Profile Image
    Ben
    Answered on December 16, 2014 at 10:00 AM

    Hi,

    The reason why your account got suspended is because of the automated anti-phishing system picking up your jotforms.

    You were asking for the passwords on your jotforms, which is against our terms of use. For this reason I have removed the fields from the jotforms and have re-activated your account.

    Please note that if you add the password field back to jotform once again, your account will be suspended by our system once again at which time we will follow the steps as indicated in the terms by removing all jotforms associated with the suspension.

    Best Regards,
    Ben