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dallaslowAsked on December 16, 2014 at 9:59 AM
Hello,
I have spent the last few days trying to figure out how to cancel my service. You make it very difficult. I was charged yesterday and would like a refund.
Thank you.
Dallas Low
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CharlieReplied on December 16, 2014 at 12:04 PM
Hi Dallas,
Apologies for the inconvenience that this might have caused you.
I have responded to another thread that you have opened regarding cancellation of subscription, you can check it here: http://www.jotform.com/answers/476766-Cancel-Subscription-Service#1.
For the continuation of your concern, I've requested a refund of your most recent purchase on your behalf. It may take up to two weeks to process this, possibly a little longer since it has to be approved by our Billing Team first.
Thank you.