Refund Request Paypal

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    dallaslow
    Asked on December 16, 2014 at 09:59 AM

    Hello, 

     

    I have spent the last few days trying to figure out how to cancel my service. You make it very difficult. I was charged yesterday and would like a refund. 

     

    Thank you. 

    Dallas Low

     

  • Profile Image
    Charlie
    Answered on December 16, 2014 at 12:04 PM

    Hi Dallas,

    Apologies for the inconvenience that this might have caused you.

    I have responded to another thread that you have opened regarding cancellation of subscription, you can check it here: http://www.jotform.com/answers/476766-Cancel-Subscription-Service#1.

    For the continuation of your concern, I've requested a refund of your most recent purchase on your behalf. It may take up to two weeks to process this, possibly a little longer since it has to be approved by our Billing Team first.

    Thank you.