What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    You Suspended My Account

    Asked by Patshak on October 01, 2011 at 07:32 AM

    Hi, you suspended my account !

    I don't know why…

    I nothing did not bad

    Why ?

    I was testing your interface and I envisaged to pay
    a enisaged to take an Premium package in the future…
    because I am registered since 3 days only !


    ??????????????????????????????????????????????????????????

    And Now my ACCOUNT IS SUSPENDED

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    ???????????????????????????????????????????????????????????

    Screenshot
  • Profile Image
    Chief Technology Officer

    Answered by eee on October 01, 2011 at 08:19 AM

    Dear Patshak,

    Your forms have been marked as spam form automatically by our spam filter.

    Account reactivated,

    Sorry for the problem, and thank you for your understanding about our fight with spam,

    Kindest Regards,

    Ertuğrul.

  • Profile Image

    Answered by Patshak on October 03, 2011 at 10:05 AM

    Thank You

  • Profile Image

    Answered by AtacanC on October 03, 2011 at 10:25 AM

     

    You're always welcome. If you require assistance or need help with your form(s), please let us know. We would be glad to help you. 

    We apologize for your inconvenience and enjoy using JotForm.