notifications not working

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    Asked on December 16, 2014 at 01:34 PM

    Hello, I am not receiving notifications lately for any of my forms.  Even when I go to create an additional notification and click "test email", I never receive it.  I also try and change the email the notification get sent to, but the test email reverts to the email address on the account, but either way, I never receive a notification.  can you please assist

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    Answered on December 16, 2014 at 01:40 PM

    I see that your email address in the bounce list and hence you were not able to receive any emails to this address. I've removed it from the list now. You should be able to receive emails now on this address. 

    Please let us know if you need any further help. We will be happy to help.

    Thank you!