What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    notifications not working

    Asked by Housh on December 16, 2014 at 01:34 PM

    Hello, I am not receiving notifications lately for any of my forms.  Even when I go to create an additional notification and click "test email", I never receive it.  I also try and change the email the notification get sent to, but the test email reverts to the email address on the account, but either way, I never receive a notification.  can you please assist

  • Profile Image
    JotForm Support

    Answered by Kiran on December 16, 2014 at 01:40 PM

    I see that your email address in the bounce list and hence you were not able to receive any emails to this address. I've removed it from the list now. You should be able to receive emails now on this address. 

    Please let us know if you need any further help. We will be happy to help.

    Thank you!