Trouble with switching a form to JotForm

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    Asked on December 16, 2014 at 01:35 PM
    *Hi David,*
    *I am having trouble with this step still (below). Trying to get it
    switched today for a form that needs to go live tomorrow am. *
    *Can you help me? *
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    Answered on December 16, 2014 at 02:02 PM


    I checked to make sure the WuFoo migration app was working properly and it appears as though it is.  I started up the app:

    After entering my WuFoo username and WuFoo API key, the migration began:

    I was already logged into my JotForm account previous to starting the migration so I needed to only click "Allow" when the box popped up before starting this process.  This is the app I was using:

    The forms I transferred were complete and usable in my JotForm account.

    Make sure you are entering your WuFoo username and the proper WuFoo API key in the app.

    If you are still unable to get your forms migrated, let us know a bit more detail about the process you are using and we will be happy to have another look.


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    Answered on December 16, 2014 at 07:11 PM
    Hi David,
    Here are the screenshots for our administrator, Ethan Daly:
    User Info

    Would anything else be helpful?

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    Answered on December 16, 2014 at 07:11 PM
    Sorry, just tried resetting the API key and that didn't help. Here's the
    current one:

    And mine, Ryan Pederson

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    Answered on December 16, 2014 at 07:55 PM

    I see that you reported the same issue on this thread: and unfortunately your screenshots didn't came trough. Please try to include them on the mentioned thread and also use it for any updates as this will allow us to address this issue properly.

    Thank you for your cooperation.
    Best Regards.