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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trouble with switching a form to JotForm

    Asked by ryanpederson on December 16, 2014 at 01:35 PM
    *Hi David,*
    *I am having trouble with this step still (below). Trying to get it
    switched today for a form that needs to go live tomorrow am. *
    *Can you help me? *
    *Ryan*
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    JotForm Support

    Answered by david on December 16, 2014 at 02:02 PM

    Hi,

    I checked to make sure the WuFoo migration app was working properly and it appears as though it is.  I started up the app:

    After entering my WuFoo username and WuFoo API key, the migration began:

    I was already logged into my JotForm account previous to starting the migration so I needed to only click "Allow" when the box popped up before starting this process.  This is the app I was using:

    http://apps.jotform.com/app/migrate_from_wufoo

    The forms I transferred were complete and usable in my JotForm account.

    Make sure you are entering your WuFoo username and the proper WuFoo API key in the app.

    If you are still unable to get your forms migrated, let us know a bit more detail about the process you are using and we will be happy to have another look.

     

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    Answered by ryanpederson on December 16, 2014 at 07:11 PM
    Hi David,
    Here are the screenshots for our administrator, Ethan Daly:
    User Info
    API

    Would anything else be helpful?
    Thanks,
    Ryan

    ...
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    Answered by ryanpederson on December 16, 2014 at 07:11 PM
    Sorry, just tried resetting the API key and that didn't help. Here's the
    current one:

    And mine, Ryan Pederson

    ...
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    Answered by raul on December 16, 2014 at 07:55 PM

    I see that you reported the same issue on this thread: https://www.jotform.com/answers/454121 and unfortunately your screenshots didn't came trough. Please try to include them on the mentioned thread and also use it for any updates as this will allow us to address this issue properly.

    Thank you for your cooperation.
    Best Regards.