What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to access form Submissions page

    Asked by insbrai on December 16, 2014 at 02:14 PM
    Olá!
    Não estou conseguindo acessar as respostas dos formulários. O site para
    logar e ver as respostas está indisponível.
    Aguardo!
  • Profile Image
    JotForm Support

    Answered by Kiran on December 16, 2014 at 03:16 PM

    I understand that you are experiencing issues in accessing JotForm submissions. Could you please try clearing the browser cache by following the guide below.

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    If the issue still persists, please provide us with a screenshot so that we can guide you in the right direction.

    Thanks!

  • Profile Image

    Answered by insbrai on December 17, 2014 at 06:31 AM
    Bom Dia!
    Segue a tela de erro.
    Aguardo providências urgentes.
    Att.
    *--Comunicação Marketing INSBRAI*
    *Rua João Guimarães, 171 - Santa Cecília - Porto Alegre/RSwww.aikido.com.br
    | Fone: 51 3333-7867*
    2014-12-16 18:16 GMT-02:00 JotForm Support Forum[jotform@jotform.com] <
    noreply@jotform.com>:
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 17, 2014 at 09:05 AM

    Olá insbrai,

    Nós somos incapazes de ver a imagem que você tem compartilhado. Gostaria de sugerir que você compartilhe a imagem novamente e vamos dar uma olhada. O guia a seguir devem ajudá-lo a fazer upload de imagem em seu post no fórum: http://www.jotform.com/answers/277033 

    Você também pode gostar de partilhar o seu endereço IP com a gente para que possamos enviá-lo para a nossa equipa de back-end também. Por favor, clique no seguinte URL para saber o seu endereço IP:  www.whatismyip.com 

    Vamos esperar pela sua resposta.

    Obrigado!

  • Profile Image

    Answered by insbrai on December 17, 2014 at 10:41 AM
    Amigo!
    Eu não consigo acessar a página de vocês.
    A imagem que aparece é que está abaixo:
    [image: Imagem inline 1]
    *--Comunicação Marketing INSBRAI*
    *Rua João Guimarães, 171 - Santa Cecília - Porto Alegre/RSwww.aikido.com.br
    | Fone: 51 3333-7867*
    Em 17 de dezembro de 2014 12:05, JotForm Support Forum
    escreveu:
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on December 17, 2014 at 12:39 PM

    Hello,

    Unfortunately, the images attached to email cannot be posted through the forum post. We request you to click on the link View this thread on Browser so that you can attach the image through the forum post.

    You can attach the image from here.

    Let us know if that helps. Thanks.