What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Locator App is stuck at 0% when loading submissions

    Asked by prioritydispatch on December 16, 2014 at 02:21 PM
    seems like its not working as it shows how many submissions on the form but its circling on 0%
    submission locator app stuck at 0%
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    JotForm Support

    Answered by KadeJM on December 16, 2014 at 03:21 PM

    I see you're having an issue using our Submission Locator App which apparently seems to be stuck at 0% instead of loading your submissions which is what it should do.

    I tested this on my side and so far I am unable to replicate the same issue that you are having. Perhaps it was a temporary issue. Please clear your browser cache then try it again.

    If the problem continues let us know and additionally please also provide us a link to the jotform which you were experiencing this problem on.