Submission Locator App is stuck at 0% when loading submissions

  • Profile Image
    Asked on December 16, 2014 at 02:21 PM
    seems like its not working as it shows how many submissions on the form but its circling on 0%
  • Profile Image
    Answered on December 16, 2014 at 03:21 PM

    I see you're having an issue using our Submission Locator App which apparently seems to be stuck at 0% instead of loading your submissions which is what it should do.

    I tested this on my side and so far I am unable to replicate the same issue that you are having. Perhaps it was a temporary issue. Please clear your browser cache then try it again.

    If the problem continues let us know and additionally please also provide us a link to the jotform which you were experiencing this problem on.