What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving email notifications

    Asked by alliphil on December 16, 2014 at 03:30 PM

    Hi there,

    I seem to be not receiving email notifications for my forms.  Please advise.

    email notifications not receiving email bounce list
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    JotForm Support

    Answered by Mike_T on December 16, 2014 at 04:40 PM

    Thank you for contacting us.

    Your email was listed in our bounce list. Now we have removed it from the bounce list, so the email delivery should be restored.

    Link to the related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered by alliphil on December 16, 2014 at 07:16 PM

    Perfect! Thanks!  Good to know.

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    Answered by raul on December 16, 2014 at 07:57 PM

    On behalf of my colleague, you're welcome.

    Feel free to open a new thread, if you need further assistance.
    Thanks.