I need to confirm what my current plan is and upgrade if needed

  • flchandler
    Asked on December 16, 2014 at 4:05 PM

    I need to confirm what my current plan is and upgrade if needed. I need to update credit card information. What phone number to I call for Customer 

  • Kiran Support Team Lead
    Replied on December 16, 2014 at 5:14 PM

    Unfortunately, we do not have telephone support. Our primary support is through this support forum and we answer your questions in a timely manner. 

    I see that your account is holding Free subscription at the moment. As already answered through email, your monthly economy subscription got cancelled because the system was unable to charge your CC on file.

    You can upgrade your account from the pricing page while you are logged in. Let us know if you have any questions.

    Thanks!