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How can I cancel my subscription for when it's not needed?Asked by EARCPARIS on December 16, 2014 at 04:41 PM
Je suis actuellement adhérant Premium, j'aimerais passer en Débutant pendant le temps où notre site n'est plus en activité. J'ai tenté de le faire à plusieurs reprises mais cela ne fonctionne pas. Comment puis-je faire ?
Merci pour votre réponse.
ERRATUM : J'ai reçu un mail de confirmation de changement de forfait, cela prend un mois à être mis en place. Tout va bien. Merci.
From what I understand you want to downgrade your account for times like now when your website is slow. I can confirm that your account shows you've already cancelled your subscription for the time being as you are set to downgrade on Jan 14th, 2015.
Basically our system knows this and is letting your original subscription run its course so that you get the full time you paid for. Later on, when you need it again just re-subscribe. Additionally, you can also view this information from your Account Billing page.