What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What does Responsive Form option in Preferences do?

    Asked by zultys on December 16, 2014 at 05:20 PM

    I see no reference to "Responsive Form" in User Guide.

    Can you please tell me what this does?

  • Profile Image

    Answered by Ben on December 16, 2014 at 06:01 PM


    The responsive website or a form is one that follows the width it is given or to say differently, it will change its style based on the device that it is on making it easier for people with mobile devices to fill out the fields.

    We have several different ways to make the jotform responsive and that is one of them. That option is also closely related to the one if our new Form Designer - each makes its own changes to the responsiveness, but they work best together.

    There is also a Mobile Responsive widget that makes similar changes to your jotform.

    I would suggest creating a clone of the jotform that you would like to make responsive and try out the different options and see which one is the best for you.

    Best Regards,

  • Profile Image

    Answered by zultys on December 19, 2014 at 03:41 PM

    it would seem to me to enable this always - what is the trade off if I do so? What would be the benefit of disabling?

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    Answered by Ben on December 19, 2014 at 04:53 PM


    Well, by default it is disabled so that you can create your jotform the way you want it to look, without any additional styles applied that would make it responsive.

    Depending on how you set up the jotform it might not be the best choice as our responsive option might change your jotform's layout - that is if the size of the iframe is reduced to a size activating mobile styles and which could only be a problem if you were after a specific style.

    In most cases, this is however a good option to have turned on.

    Best Regards,

  • Profile Image

    Answered by zultys on January 07, 2015 at 12:11 AM

    Ben - thanks for detailed answer :)

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    JotForm Support

    Answered by ashwin_d on January 07, 2015 at 07:47 AM

    Hello zultys,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!