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    Unable to change the font in my form

    Asked by rrpovforever1 on December 16, 2014 at 08:36 PM

    When I try to change the font it does not change at all the only font that I am able to change is the one on the Contact header. It is a bummer would you please help. 


  • Profile Image

    Answered by raul on December 16, 2014 at 09:12 PM

    Have you tried to use the form designer to do this?

    You can set the default Font Family that will be used for the fields of your form

    However, please note that you can only use online fonts. For example, the ones that are provided by Google

    Please check this cloned version of one of your forms: http://form.jotformpro.com/form/43497638482974 in which I used the font "Rambla". Feel free to clone it to your account if you want to.

    Hope this helps.

    Let us know if you have further questions.

  • Profile Image

    Answered by rrpovforever1 on December 17, 2014 at 03:26 PM

    thank you but unfortunately as I discovered this morning the font show differently on a windows machine running xp then on my mac running 10.1.2 on all browsers. Not sure if I should trust this form 

    any suggestions


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    Answered by raul on December 17, 2014 at 05:15 PM

    Basically, this happens because depending on the browser that is used to render the form, a different font file is used to display it. For example, .woff is used for Firefox and Chrome, .eot for some versions of Internet Explorer and each file might be different.

    Unfortunately, this is out of our control. But, when you use web fonts you'll get the same look on computers that are running a recent version of the browser of their preference. So, even though that there might be some differences. Your form should look the same in most browsers/computers if you decide to use a web font in it.

    Let us know if you have further questions.