What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do I need a SSL certificate on my server to handle credit card transactions?

    Asked by bitsworkshop on December 17, 2014 at 07:38 AM
    However, I still need to know if I will need a SSL certificate on my server to host this form since it would now be "handling" credit cards. Please confirm if this required once this form is taken out of test mode.
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    JotForm Support

    Answered by KadeJM on December 17, 2014 at 09:41 AM

    I see you would like to know more about if it's necessary to secure your jotform since it would be handling credit cards.

    For the most part your jotforms are already relatively secure by themselves minus the fact that they're not encrypted so if that is something that you seek then yes you would need to switch to SSL but be advised that securing your jotforms would count towards SSL Submission usage.

    Basically how it works is your jotform gathers the information then that information is handed over into the payment processor. At that point the payment processor would handle the security level involved in charging customers in which most cases they already use some type of encryption to protect customers at that point anyhow depending on which Payment Tool you use for it.

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    Answered by bitsworkshop on December 17, 2014 at 10:49 AM

    Hi Kade -

    Just confirming that a SSL certificate is NOT REQUIRED when hosting a form with payments on one's own server. (However, I suspect it is advisable.) What protects the data from the users computer to my server to the JotForm server?

    Thanks,

    Ira

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    JotForm Support

    Answered by KadeJM on December 17, 2014 at 12:17 PM

    As far as I know SSL Certificates are not a requirement although recommended and requested by hosts since it is a way to provide proof of authenticity and trust for certain sites and pages. If it is something you wish to pursue though you can certainly just add a Security Seal to your jotforms in the same manner.

    Additionally, you can read more info about our Security Measures in the following threads below:

    1#http://www.jotform.com/answers/84444-Is-the-Data-Encrypted-on-JotForm-s-Servers 

    2#http://www.jotform.com/answers/41076-Form-Data-Confidentiality 

    3#http://www.jotform.com/answers/72121-JotForm-How-secure-is-it#2