What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recently joined and doing some tests

    Asked by sestesting on December 17, 2014 at 08:58 AM

    Hi there,

    I have recently joined Jotform (which is great - just what we're looking for). While we are testing it out however, we will be sticking to the Free Plan.

    Unfortunately, I was unaware of the limits placed on the free account and while I have been trying it out I have used up all the limits. Is there anyway of getting our limits reset?

    I'd appreciate your help on this matter.

    Regards,

    Dan

    reset submissions count submission counter submissions
  • Profile Image

    Answered by Ben on December 17, 2014 at 10:15 AM

    Hi Dan,

    I took a look at your jotforms and as I can see that you have been testing out the jotform I have reset your SSL submissions count to 0.

    While testing the design of the email body, I would recommend using Test Email button. I usually make submissions over jotform only if setting the thank you page or if there are specific conditions to check.

    Since it is the same for secure URL and for the jotform's over HTTP protocol, I would also suggest making tests using the standard (non secure) links as free accounts are limited by 100 HTTP submissions, but with only 10 SSL (secure) submissions.

    Do let us know if you have any questions or require any further assistance.

    Best Regards,
    Ben