"Form Disabled" error message

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    elbeeglade
    Asked on December 17, 2014 at 09:54 AM

    When filling out my form "Website Posting" and clicking on Submit, the response is Form Disabled.

    I didn't want it disabled; how do I fix this.

     

    Thank you for your help,

     

    Linda Eckersen

     

     

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    Carina
    Answered on December 17, 2014 at 12:11 PM

    I tested the standalone version of the form and could make a submission:

    If this form is embed please let us know the url where the form is embed so we can investigate further this situation.

    Let us know if you need more assistance.

     

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    elbeeglade
    Answered on December 17, 2014 at 12:21 PM
    Thank you for your reply. It is actually on a staff website that can only be accessed by the employees of the City of Jacksonville; however, I put a copy of it on our public website so that you could display it that way.
    http://jpl.coj.net/website-posting.html
    Thank you so much for your help.
    Linda Eckersen
    Linda Eckersen
    E-Services and Digital Access
    Support Services, Jacksonville Public Library
    3435 University Blvd. N.
    Jacksonville, FL 32277
    904 630-1350
    ...
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    Carina
    Answered on December 17, 2014 at 02:01 PM

    The form you shared on the openning thread was a different one (Website Posting) which was the form I successfully tested and the trouble form is Request for Website Posting.

    I inspected your account and realized the form was deleted:

    I restored the form and made a test submission. I believe the situation is solved now.

    Let us know if we can assist you further.

     

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    elbeeglade
    Answered on December 17, 2014 at 02:41 PM
    Thank you so much for your help! I’d love to know how it was deleted!

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