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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Form Disabled" error message

    Asked by elbeeglade on December 17, 2014 at 09:54 AM

    When filling out my form "Website Posting" and clicking on Submit, the response is Form Disabled.

    I didn't want it disabled; how do I fix this.

     

    Thank you for your help,

     

    Linda Eckersen

     

     

    Page URL:
    http://www.jotform.com/form/12564619406

    and on submit
  • Profile Image

    Answered by Carina on December 17, 2014 at 12:11 PM

    I tested the standalone version of the form and could make a submission:

    If this form is embed please let us know the url where the form is embed so we can investigate further this situation.

    Let us know if you need more assistance.

     

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    Answered by elbeeglade on December 17, 2014 at 12:21 PM
    Thank you for your reply. It is actually on a staff website that can only be accessed by the employees of the City of Jacksonville; however, I put a copy of it on our public website so that you could display it that way.
    http://jpl.coj.net/website-posting.html
    Thank you so much for your help.
    Linda Eckersen
    Linda Eckersen
    E-Services and Digital Access
    Support Services, Jacksonville Public Library
    3435 University Blvd. N.
    Jacksonville, FL 32277
    904 630-1350
    ...
  • Profile Image

    Answered by Carina on December 17, 2014 at 02:01 PM

    The form you shared on the openning thread was a different one (Website Posting) which was the form I successfully tested and the trouble form is Request for Website Posting.

    I inspected your account and realized the form was deleted:

    I restored the form and made a test submission. I believe the situation is solved now.

    Let us know if we can assist you further.

     

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    Answered by elbeeglade on December 17, 2014 at 02:41 PM
    Thank you so much for your help! I’d love to know how it was deleted!

    ...