What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I allow my registrants to fill only a portion of my form and continue later?

    Asked by mebarry on December 17, 2014 at 01:46 PM

    Hello,  I have training seminars that have an opening date and registrations fill in minutes. There is always a mad rush and there tend to be errors on my my submissions because folks are in a hurry

     

    is there a way to create a multi page form in which they click on something on the first page, that will time stamp their submission. And then they have a certain period of time to finish the submission

     

    or maybe the "thank you page" could take them to another form which would complete the registration. 

    continue later
  • Profile Image

    Answered by raul on December 17, 2014 at 05:28 PM

    Please check the following guide: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    I think you can configure your form to work as suggested on the mentioned guide, basically this guide will tell you how to configure your form in order to allow your registrants to fill a portion of it and continue later. So, the first page will work pretty much as you're mentioning. They will be entering the information you first need to know in the first form and then they can continue to fill the remaining pages later.

    Please check it out and let us know if this would work for you.
    Thanks.

  • Profile Image

    Answered by mebarry on December 18, 2014 at 09:56 AM

    Thanks.  That will be perfect for my needs.  I have a few more questions

     

    If I have them fill out Name and Email address and 1 checkbox on the first form, can I have their name as an auto fill on the second page/form

     

    Can I put a time limit on the time they have to fill out the second page/form.  And can I put a time limit on going back to edit that form (since they will be receiving a link to the form in their email, they can theoretically go back anytime.  Once I download my report, I don't want any more changes.

     

    Sorry if this is too many questions in one thread.  Let me know if I should start different threads

  • Profile Image

    Answered by Carina on December 18, 2014 at 11:53 AM

    Yes it is possible. As we can see in the demo form both name and email are populated on the second form:

    To achieve this result the url in the thank you page must include the name and email fields:

    http://form.jotformpro.com/form/43514400775956?session={email}&name={name}&email={email}

    The blue parts must be edited according to the name and email field's IDs. You can see here how to find out the field's IDs.

    Let us know if you need more assistance.

     

  • Profile Image

    Answered by mebarry on December 23, 2014 at 02:22 PM

    Hello,

    I am having trouble getting this to work.  Should the field ID's be from the first form or the main form?  And if my email address on the first form requires confirmation, will that have an effect.

    Thank you.

  • Profile Image
    JotForm Founder

    Answered by aytekin on December 23, 2014 at 02:36 PM

    Multi-page forms are still only one form. The pages are hidden/shown when you click on the next or back button, but it is still one long form.

    I think Raul accidentally said "first form". He meant "first page". 

    The "continue later" tutorial is only applicable for a single form. If you really have multiple forms, it is not possible to really connect one form to another. 

     

  • Profile Image

    Answered by mebarry on December 23, 2014 at 03:37 PM

    I am now thoroughly confused.  According to this link the forms are clearly "separate"  http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

     

    I would like to know if it's possible to have my registrants quickly add their name e-mail address and the specific event they would like to register for, and then continue to the registration form to fill out the less pertinent details.  When they do the latter, is it possible for their name and email address to be pre-populated based on their initial answers.  I need to receive a time stamp on the first "form" which I why I thought they were separate forms.

     

    I have this set up so far:  http://form.jotformpro.com/form/43507582506961 

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 23, 2014 at 04:34 PM

    You are correct, there are 2 separate forms on this workaround http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    The first form should contain the ID of the second form, which is called "the main form" in that guide

    Which is this one: http://form.jotform.co/form/32927314628862

    So, once your users save it with their name and email

     

    The Thank You page and autoresponder will show the link  to the main form (or second form)  with the fields auto-populated with the previous form I entered, all this can be accomplished by following such guide.

     

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 23, 2014 at 04:41 PM

    I've tested your form, it's missing some steps. First of all, you must add the same 3 fields as on the first form to your main form: http://form.jotformpro.com/form/43474852450962

    The main form is a multi-page form, so all you need to do is to add the same 3 fields as on the first one on "page 1" before the first page breakers, following the guide. http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    Do let me know if you need further help.

     

     

  • Profile Image

    Answered by mebarry on December 26, 2014 at 01:11 PM

    I am sure this is user error, but I don't know what I am doing wrong.  I have been able to get this to work and am ready to give up.  This is the link I have included in the Auto responder email as well as the Thank you page

     

    http://form.jotformpro.com/form/43474852450962?session=#input_106, #input_106_confirm&name=#first_3, #last_3&email=#input_106, #input_106_confirm  

     

    When I click on that link, the fields are not prepopulated.


    Thank you for your time.

  • Profile Image

    Answered by Ben on December 26, 2014 at 03:29 PM

    Hi,

    You are correct about the IDs of the fields, but instead of them you should use the {tags}, or {field names} if you prefer.

    Having that in mind we should change this:

    http://form.jotformpro.com/form/43474852450962?session=#input_106, #input_106_confirm&name=#first_3, #last_3&email=#input_106, #input_106_confirm

    #input_106 would be email106

    #first_3 would be fullName3[first]

    #last_3 would be fullName3[last]

    Now I would like to say that when pre-populating over URL or building the URL you would need to mind on next things:

    {fieldName} <- this in a link means that we want to send a value in the field on our jotform that is named as {fieldName} so it is always set behind the equal sign.

    example:

    ?email={email}

    Now if we want to use the first or last name (or any other similar field) we must name it with square brackets and assign value using curly brackets like above. Lets take a look at the fullName field.

    ?fullName[first]={fullName:first}

    Now what happens here is that we say firstName tool's textbox 'first' on the jotform behind this link should be assigned the value from the firstName tool's textbox 'first' on the current form.

    Another example to avoid any confusion would be to have fullName1 on the first jotform and the fullName2 on the second. This is how it would look:

    fullName2[first]={fullName1:first}&fullName2[last]={fullName2:last}

    To summarize.

    We call fields on current form with {} and fields on another form, without them.

    If we need to call a 'child' of the field, we use [] for child on another form and : to call a child from within the current form.

    I would also like to add a note about the email. When setting up multi-step forms you should consider using email validator on first jotform and just pass the values onto the hidden fields on the other forms.

    This way the emails will not be changed and you would not need to add them into validation widget every time.

    You can see more about this on this thread: http://www.jotform.com/answers/482228#482256

    - The setup is not quite like yours, but will give you a sample of how the links are built if you click on the step 1 jotform and proceed further.

    - You will also see few very useful guides on that post as well.

    Do let us know if you have any further questions or if something is not clear and we would be happy to explain it further.

    Best Regards,
    Ben

  • Profile Image

    Answered by mebarry on December 26, 2014 at 06:29 PM

    Thanks.  You've been very helpful, but I am afraid that writing URL's is just a bit over my head and something I'm not comfortable with.  I will need to find another way to work my form that is more in my comfort zone.


    Thanks for all of your time.

  • Profile Image
    JotForm Support

    Answered by Mike on December 26, 2014 at 07:21 PM

    I have changed the session link on the first form to the following format:

    http://form.jotformpro.com/form/43474852450962?session={email6}&email106={email6}&fullName3[first]={fullName107:first}&fullName3[last]={fullName107:last}

    It will save the session and populate email and name fields from the first form. The checkbox is not populated since it has different format.

    Note, that to be able to use that continue later feature you will need to have multiple pages on the second form (add more Page Breaks). The information is being saved when you hit next or back buttons on the form Page Breaks.

    Thank you.

  • Profile Image

    Answered by mebarry on January 01, 2015 at 05:27 PM

    Hello and Happy New Year.  I just tried this and while my email address is showing, my name appeared for just a moment and then disappeared

     

  • Profile Image

    Answered by Ben on January 01, 2015 at 06:45 PM

    Hi,

    Thank you and Happy New Year to you as well :)

    When I tried this link (given by my colleague above): http://form.jotformpro.com/form/43474852450962?session={email6}&email106={email6}&fullName3[first]={fullName107:first}&fullName3[last]={fullName107:last}

    I can see that the fields get properly populated and do not get cleared out.

    Could you please give us the link that you have set up so that we can test it and see what is happening?

    Best Regards,
    Ben

  • Profile Image

    Answered by mebarry on January 01, 2015 at 06:53 PM

    http://form.jotformpro.com/form/43507582506961

  • Profile Image
    JotForm Support

    Answered by Charlie on January 01, 2015 at 09:55 PM

    Hi,

    I've cloned your form and tested it on my end.

    I see that you have the first form "Multi Page 1" which is http://www.jotformpro.com/form/43507582506961. And you then have the second form "Multi Page 2" which is http://www.jotformpro.com/form/43474852450962.

    Your Thank You page have this link: http://form.jotformpro.com/form/43474852450962?session={email6}&amp;email106={email6}&amp;fullName3[first]={fullName107:first}&amp;fullName3[last]={fullName107:last}. This will be your landing page with pre-populated values from the first form.

    Everything seems to be properly set up. I also made a couple of test in my cloned form, first name, last name and email address is being pre-populated to "Multi Page 2". Can you try testing again starting from the "Multi Page 1" form. I've cleared your form's cache just to make sure and also try using a different browser just to check if they'll display the same problem. We'll wait for your response.

    Thank you.

  • Profile Image

    Answered by mebarry on January 03, 2015 at 08:10 PM

    Hello.  


    I am sorry to say that I just tested it in both Chrome and IE (I'm not sure how to tell which version) and I had the same issue.  The name appears for a moment and then disappears.

     

    Thank you.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 03, 2015 at 09:21 PM

    There must be a glitch on your browser. As all in the support staff have provided with a solution that is working for us. I would suggest you to either update your Chrome version or  make a full reset.