What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi Jotform, is the SSL working fine?

    Asked by shaunnaylor on October 01, 2011 at 02:11 PM
    Hi Jotform, is the SSL working fine? since the DDos attack, I get people saying that the form isn't showing, or the link has a cross through https, i have checked, and everything seems fine. this is quite important due to using payal pro. and folks entering credit card data on the form.Thanks

    This is a re-post of a comment on How do I Receive SSL Submissions?

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    Answered by yasinco on October 01, 2011 at 08:30 PM

    Hi, Shaunnaylor

    Yes All SSL Is Fine Now And 100% Secure! JotForm Has Fixed The Problem Now So Go Ahead And Use SSL! And The Information Will Be Secured When SSL Is Up ONLY!

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    Thank You For Using JotForm And If You Have 

    Other Questions Or Comments Please Tell Us!

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    (Im Just A Forum Helper)

    - Y H

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    JotForm Support

    Answered by mliz on October 02, 2011 at 03:07 AM

    Hi,

    There were intermittent issues reported in the past week when using https://secure.jotform.com however this should be fixed already. SSL can be enabled on the form by using the following url https://www.jotform.com or https://secure.jotform.com .

    If you get any problems feel free to contact us.