What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform not visible on SquareSpace website

    Asked by paititi on December 17, 2014 at 03:38 PM

    Hello, I am having trouble embedding forms into my squarespace site.
    I followed the directions given here however this is not working for me:

    http://www.jotform.com/help/37-Adding-Form-to-Squarespace

     

    Here's a link to the page that has an embedded form at the bottom which is not visible...

    https://paititidistancehealing.squarespace.com/home-study-course

     

    Thanks for your help

    Page URL:
    https://paititidistancehealing.squarespace.com/home-study-course

    squarespace JotForm site www not visible
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    Answered by paititi on December 17, 2014 at 03:39 PM

    Nevermind! I guess the solution was to post this questions because now it suddenly started work :)

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    JotForm Support

    Answered by Kiran on December 17, 2014 at 06:14 PM

    Glad to see that your issue is resolved. However, I'm not able to see the JotForm on your webpage now. This could be an issue with embedding http form on a secured webpage. If you see that the issue still persists, could you try embedding with https form by enbaling SSL in the form embed wizard. Please refer to the following guide to enable SSL.

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    Please do not hesitate to get back to us with the template name used if you need any further help. We will be happy to help.

    Thanks!

     

  • Profile Image

    Answered by paititi on December 17, 2014 at 06:28 PM

    Yes, I am noticing that the forms will only show up when I am not logged into my squarespace backend. I also notice that they will show up on Firefox and Safari (when logged out) but they never show up on Chrome.

     

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    JotForm Support

    Answered by Kiran on December 17, 2014 at 07:42 PM

    Well. I notice that the JotForm is being displayed when accessing the website without using https.

    http://paititidistancehealing.squarespace.com/home-study-course 

    This link should be working on any browser. Hope this information helps. Please let us know if you need further assistance.

    Thanks!

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    Answered by paititi on December 17, 2014 at 08:12 PM

    All the forms are working now. The enabling SSL did the trick! Thank You

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    JotForm Support

    Answered by Charlie on December 17, 2014 at 09:24 PM

    I'm glad that everything is working fine in your end now. In behalf of my colleague Kiran, you're welcome.

    If you need any assistance again or have other concerns, please feel free to open up a new thread here in the forum.

    Thank you.