Jotform wordpress error

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    Area54
    Asked on October 01, 2011 at 05:39 PM

    hey i just put a jotform on my wordpress and it makes the website never endind (the scroll bar scroller becomes microscopic:)

    i was wondering what i can do to solve this

    http://a-54.com/?p=226

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    abajan
    Answered on October 01, 2011 at 07:50 PM

    Hi Area54

    Which browser are you using to view the form and what is the operating system (OS) of the device or computer? I visited your link and experienced no such issue. However, I was able to find one other similar post on this forum. Unfortunately, the user never indicated if they were able to solve the problem. Moreover, my search of the wider Internet has not revealed any solutions as yet.

    It may not make any difference but when the WordPress button in the Embed From Wizard is clicked, the short embed code is provided but it appears that you have opted to use the iFrame method instead. If switching to the short embed method does not help, change the value of the scrolling attribute of the iFrame currently on the page from no to auto (change scrolling="no" to scrolling="auto") and see if that helps.

    Looking forward to your response as we work to resolve this issue.


    ~ Wayne

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    yasinco
    Answered on October 01, 2011 at 08:38 PM

    Hi, Area54

    I Do Agree With Wayne And His Great Knowledge But I Tried With Internet Explorer And Google Chrome And Did Not See The Page Getting Bigger! If Wayne's Idea Doe Not Work Please Try Embedding The Form Again With Iframe!

    _____________________________________________________

    Thank You For Using JotForm And If You Have 

    Other Questions Or Comments Please Tell Us!

    ----------------

    (Im Just A Forum Helper)

    - Y H

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    Area54
    Answered on October 01, 2011 at 08:58 PM

    put in an iframe thanks for the quick reponse!

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    yasinco
    Answered on October 01, 2011 at 09:01 PM

    Your Always Welcome! What Is The Outcome?

    _____________________________________________________

    (Im Just A Forum Helper)

    - Y H

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    Area54
    Answered on October 01, 2011 at 09:01 PM

    works fantastically, no complaints 

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    yasinco
    Answered on October 01, 2011 at 09:05 PM

    Good To Here That, Any Other Concerns Just Let Us Know!

    _____________________________________________________

    Thank You For Using JotForm And If You Have 

    Other Questions Or Comments Please Tell Us!

    ----------------

    (Im Just A Forum Helper)

    - Y H

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    abajan
    Answered on October 01, 2011 at 09:30 PM

    Hi again Area54

    When I just checked your page again, the iFrame did not appear to be any different to what you had before. Just to be clear, are you saying that removing it and re-embedding it cleared up the problem?

     

    ~ Wayne

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    yasinco
    Answered on October 01, 2011 at 09:34 PM

    Hey, Abajan

    Yea I Was Wondering Too, but That Heppened To Me About a Year Ago And The Iframe Did The Job So Thats What I Told Hime To Do, But Of Course I Always Have Respect And Understanding For Your Way Of Doing Things!

    - Y H

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    Area54
    Answered on October 01, 2011 at 09:43 PM

    The thing is i probably changed it b4 u guys looked at it, i had put the wordpress link that apears, standard java script, then tried the frame and worked

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    allanftd
    Answered on October 01, 2011 at 11:56 PM

    Thanks for clarifying that, Area54. Let us know if you need further assistance with JotForm.

    Cheers,
    Allan

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    abajan
    Answered on October 02, 2011 at 12:04 AM

    Area54

    Like my colleague Allan said, thanks for clarifying that. If the current code provided for WordPress by the wizard is causing this problem, perhaps our developers should consider changing it to the iFrame.

    Regards


    ~ Wayne