What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Field Labels are Moving in Phone View

    Asked by kauseway on December 17, 2014 at 11:32 PM

    I have a form where the labels are to the left of the fields.  However, when viewed in a phone the labels to to the top. I assume there is enough width to hold both in phone view?  Is there a setting I can put in there that will keep them from jumping up when viewed in phone?


    I have attached a screen shot of both conditions.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on December 18, 2014 at 08:32 AM

    Thanks for asking. Your screenshot shows the Select Your Add-ons field with its label to the top and that's how it will appear on all devices (including desktop PCs) because its label alignment has been set that way:

    I've been unable to find the Your Price field in the jotform. The closest match I can locate is labelled Total (first clean) and although its label alignment is set to Left, in phone view it will move to the top due to limited horizontal space, unless you wanted the user to have to scroll to the right.

    Could you please specify exactly which fields are exhibiting the issue?