What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Undefined?

    Asked by crashtackle on December 18, 2014 at 03:55 AM

    Forms where working perfectly and now the submissions to client coming through as 'undefined'

    any idea why?

    undefined Submissions and
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    JotForm Support

    Answered by Charlie on December 18, 2014 at 09:23 AM

    Hi,

    I'm not sure if I understand your question correctly. May I know what you meant as "undefined"? Is is a specific value in a field? Email content? Or is it under the Submissions page? An autoresponder email content? If I may ask, a screenshot of the problem would help us a lot. 

    We'll wait for your response.

    Thank you.

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    Answered by crashtackle on December 18, 2014 at 12:50 PM

    Not to worry I figured it out.

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    JotForm Support

    Answered by Charlie on December 18, 2014 at 12:54 PM

    I'm glad that everything is working fine on your end now. If you need an assistance again or have any other concerns, please feel free to open up a new thread here in the forum, we'll be more than happy to assist you.

    Thank you.