What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform seems slow

    Asked by greeni on December 18, 2014 at 09:13 AM
    Second issue > You website server is very slow in response, can you please rectify this ASAP? It is interrupting our services! Thank you.
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    JotForm Support

    Answered by Welvin on December 18, 2014 at 10:34 AM

    Hi,

    We have had a problem for the past few days which is related to DDoS attack, but our developers made a fix to it already. Please try to clear your browser's cache and cookies for Jotform and connect using our domain www.jotform.com. See if that helps.

    Thanks