How can we see all emails that will get email notification of made submissions?

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    richmondfrontdesk
    Asked on December 18, 2014 at 11:14 AM

    I am maintaining a form that was setup by someone else and am trying to find who the form is being submitted to.  Where do I need to look to find the recipient list for the form?

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    Ben
    Answered on December 18, 2014 at 01:46 PM

    Hi,

    To do that you would need to check the emails.

    You can do that by clicking on the Email Alerts button under the Setup & Embed Toolbar.

    Once you click on the button you will be shown the email templates that are already present:

    Clicking on them will open their email body screen, but will show you the button to setup the contact and sender details.

    On a new screen you will see the emails that will get notified of the alert under the Recipient E-Mail field:

    Each email template can have its own email added, so you would need to check them one by one.

    I would suggest checking this guide if you want to add more emails to the already existing list:

    Send Notifications to Multiple Recipients

    Now, I would also like to point out that there might be some emails set over conditions, so it would be good to check them, but only if you see that an email template is marked as conditional like so:

    To do that we click on Conditions in the Setup & Embed toolbar.

    After that we scroll down to see already set conditions:

    And look for the email entries:

    Do let us know if you have any further questions.

    Best Regards,
    Ben

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    richmondfrontdesk
    Answered on December 18, 2014 at 04:31 PM

    Thank you so much.

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    david
    Answered on December 18, 2014 at 04:37 PM

    On behalf of my colleague you are very welcome!  Let us know if there is anything else we can help you with and we will be happy to do so.