Different text view

  • Profile Image
    shaunnaylor
    Asked on October 02, 2011 at 04:24 AM

    Hi Jotform

    When i use the preview form tab all's well, but when i click to view the form from my webpage its different.

    Your preview http://form.jotform.com/form/12713702216

    Webpage view https://secure.jotform.com/form/12713702216

    The webpage form is just a link, its not embedded 

    Thanks

     

    Shaun

  • Profile Image
    liyam
    Answered on October 02, 2011 at 05:15 AM

    Hello Shaun,

    I'm thinking that https://secure.jotform.com/form/12713702216 is an old layout and that the preview link is the updated one.

    To fix this, please change your secure form link to https://www.jotform.com/form/12713702216

    I will also submit a ticket to our development team regarding this matter.

    Thanks,

    Liyam

  • Profile Image
    liyam
    Answered on October 02, 2011 at 06:58 AM

    Hello Shaun,

    I tried modifying your form and now the URL https://secure.jotform.com/form/12713702216 is now the same as the preview form.  No need to modify it.

    If you have other questions or concerns, please do let us know.

    Thanks,

    Liyam

  • Profile Image
    shaunnaylor
    Answered on October 02, 2011 at 03:27 PM

    Cheers Liyam