Jotform Stopped Working

  • luvmandlevm
    Asked on December 18, 2014 at 12:03 PM

    I previously asked why my forms suddenly stopped working and recieved the response that I was over my limit of TEN (10) per month.  UMM>>> NO>>>>  When I signed up.  And per the information on Jotform.  I am supposed to get one hundred (100) per month.  

    Jotform Thread 478399 Screenshot
  • Welvin Support Team Lead
    Replied on December 18, 2014 at 1:18 PM

    Hi,

    Here's your previous thread: http://www.jotform.com/answers/478222.

    Free accounts are limited to 100 non-Secure/Payment Submissions, 10 SSL or Secure Submissions and 10 Payment Submissions. Your forms are currently disabled because you've reached the Payment Submissions limit.

    You can check the pricing page for more details about the limits, http://www.jotform.com/pricing/. 

    It's either you will upgrade your account to our paid plans to increase your limit, you can take advantage of our year-end sale which is less than 50% from the original price. Or wait until the next monthly reset which is scheduled every first day of each month. 

    Thank you!