What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform Stopped Working

    Asked by luvmandlevm on December 18, 2014 at 12:03 PM

    I previously asked why my forms suddenly stopped working and recieved the response that I was over my limit of TEN (10) per month.  UMM>>> NO>>>>  When I signed up.  And per the information on Jotform.  I am supposed to get one hundred (100) per month.  

    Screenshot
    JotForm stopped working My Forms
  • Profile Image
    JotForm Support

    Answered by Welvin on December 18, 2014 at 01:18 PM

    Hi,

    Here's your previous thread: http://www.jotform.com/answers/478222.

    Free accounts are limited to 100 non-Secure/Payment Submissions, 10 SSL or Secure Submissions and 10 Payment Submissions. Your forms are currently disabled because you've reached the Payment Submissions limit.

    You can check the pricing page for more details about the limits, http://www.jotform.com/pricing/

    It's either you will upgrade your account to our paid plans to increase your limit, you can take advantage of our year-end sale which is less than 50% from the original price. Or wait until the next monthly reset which is scheduled every first day of each month. 

    Thank you!