What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to receive responses through email?

    Asked by icabostonEDU on December 18, 2014 at 01:07 PM
    What kind of capabilities and options exist for email replies generated by JotForm? For example, after we approve a group visit request we would like to send a confirmation email, does JotForm have the ability to do something like this?
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    JotForm Support

    Answered by Mike_T on December 18, 2014 at 02:34 PM

    We have two types of email alerts available on forms:

    1) Email Notifications to the form owners.

    Setting Up Email Notifications

    2) Email Autoresponders to the form users.

    Creating a Form Autoresponder

    These emails are being sent upon the form submission.

    This is also possible to send the email alerts based on conditional logic:

    Smart Forms Using Conditional Logic

    For example, you might have some internal confirmation section on your form, and send the Autoresponders based on confirmation (when you edit submission to "confirm" it) with conditional logic.

    If you need any further assistance, please let us know.