- TeresaAsked on December 18, 2014 at 02:51 PM
I've been trying to log in to the site and it keeps saying my login is incorrect.
I've requested a password reset but the email never came.
Can you please help? I need to use the form urgently.
- JotForm SupportKiranAnswered on December 18, 2014 at 03:49 PM
I see that your email address in the bounce list and hence you were not able to receive any emails to this address. I've removed the email address from the bounce list now.
Please request for a password reset again and you should be receiving the password reset instructions email now.
Please get back to us if you need further assistance. We will be happy to help.