JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that your email address in the bounce list and hence you were not able to receive any emails to this address. I've removed the email address from the bounce list now.
Please request for a password reset again and you should be receiving the password reset instructions email now.
Please get back to us if you need further assistance. We will be happy to help.