My form will not submit. It says "in test mode." How do I fix this?

  • carewhee
    Asked on December 18, 2014 at 3:09 PM

    A friend tried to submit my contract and deposit with stripe. When she went to put in the deposit at the end, it gives her a message that says she's in test mode. How do I change this?

  • David JotForm Support
    Replied on December 18, 2014 at 4:05 PM

    Hi,

    If your form is still set to test mode in the Stripe integration, the form will not properly process your data.  Click on your Stripe field, then click on the little magic wand to open the integration settings.  From there uncheck the "Test Mode" box. 

    My form  will not submit Screenshot 20

    After that click on next until the integration settings are completed and saved.

    After that, your form should be back to regular mode and able to receive submissions.

    Let us know if you are still unable to complete your submissions after the changes and we will be happy to have another look.