What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    A sub account user complains they cannot create a form, only edit and view forms that exist already.

    Asked by digitalbetts on December 18, 2014 at 04:56 PM
    Also, a sub account user complains they cannot create a form, only edit and view forms that exist already.
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    JotForm Support

    Answered by Welvin on December 18, 2014 at 05:06 PM

    Hi,

    The sub-account user should click first  "Shared With You" section. Click on the Folder which is the username of the main account, the "Create Form" button should then be clickable:

     

    Thank you!