What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Value added to the Masked Phone Field using conditional logic disappear when you hover/tab to it

    Asked by LifeOnThePath on December 18, 2014 at 05:10 PM

    On our form we have some phone fields with the input mask enabled on it. I have a check box if someone wants to copy a number from one field to another. The copy appears to work, however, when you move your mouse over the field or tab to it the number then disappears. Is there any way to avoid this?


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on December 18, 2014 at 05:40 PM


    It should be possible, but as you could see, the data disappears when you hover or tab to the field. Let me submit this thread to our developers so they can check. You should be notified via this thread when updates are available.

    Thank you for reporting!