What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not receiving the jot form notifications anymore??

    Asked by rosedeboer on December 19, 2014 at 09:30 AM

    Hello, I've been using Jot Form for about 5 years and always receive notifications when someone signs up. Suddenly just this week, they stopped coming. The only way I know I've received a registration is that PayPal sends me an email, but the jot forms aren't coming. Please let me know what I should do...thanks.


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    Answered by Shadae on December 19, 2014 at 12:15 PM

    Hi Liita,

    I do apologize that you are experiencing an issue with your email notifications.

    I checked your email address, wntrtree@aol.com and it is not currently on our bounce list.

    Please ensure that your IPN is enabled in with your PayPal account. How to Enable IPN for Paypal

    I hope this helps, please inform us if you need further assistance.