I'm not receiving the jot form notifications anymore??

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    rosedeboer
    Asked on December 19, 2014 at 09:30 AM

    Hello, I've been using Jot Form for about 5 years and always receive notifications when someone signs up. Suddenly just this week, they stopped coming. The only way I know I've received a registration is that PayPal sends me an email, but the jot forms aren't coming. Please let me know what I should do...thanks.

    Liita

  • Profile Image
    Shadae
    Answered on December 19, 2014 at 12:15 PM

    Hi Liita,

    I do apologize that you are experiencing an issue with your email notifications.

    I checked your email address, wntrtree@aol.com and it is not currently on our bounce list.

    Please ensure that your IPN is enabled in with your PayPal account. How to Enable IPN for Paypal

    I hope this helps, please inform us if you need further assistance.