What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes to my form are not being saved.

    Asked by Mksafetynet on October 02, 2011 at 07:24 PM

    I have recently made some changes and saved my form.  When I preview my form, the changes are being reflected properly.  But when I go to direct link for my form, it is still showing the old data and does not reflect my most recent changes, this was working properly last month. The method of displaying my form that I prefer is using the secure form direct link because I can customise the URL.  I have tried clearing my cache, but that does not seem to work.  Please help.  The non-secure form is properly displaying my changes.

    Page URL:
    https://secure.jotform.com/Mksafetynet/conference

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    Answered by yasinco on October 02, 2011 at 07:31 PM

    Please Make Sure You Save Your Form And Refresh It Then Tell Us How It Gos!

    __________________________________

    -Y H

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    Answered by Mksafetynet on October 02, 2011 at 07:34 PM

    I have been saving it and refreshing the page, but that does not seem to help.

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    Answered by Mksafetynet on October 02, 2011 at 07:36 PM

    This is what the secure form should be showing --> http://www.jotform.com/Mksafetynet/conference

     

    but what is showing up on the secure form is still the old data.

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    Answered by yasinco on October 02, 2011 at 07:36 PM

    Pleas Switch To: https://www.jotform.com/Mksafetynet/conference And Try That! Tell Me How It Gos!

    __________________________________

    -Y H

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    Answered by yasinco on October 02, 2011 at 07:38 PM

    Ok, Im Sorry A JotForm Rep Will Help You Soon!

    __________________________________

    -Y H

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    Answered by Mksafetynet on October 02, 2011 at 07:41 PM

    This link -->  https://www.jotform.com/Mksafetynet/conference appears to be showing the updated info.  Why would  my original link for the secure form not be updating correctly?

     

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    Answered by yasinco on October 02, 2011 at 07:47 PM

    Well There Are A Few Problems Reported In The Forum About The New https://secure. Is Having Some Issues But That One Was A Temp Fix While JotForm Had A DDos Attack So Maybe Thats Why!

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    -Y H

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    Answered by yasinco on October 02, 2011 at 07:49 PM

    The Other One May Take Longer To Update Or Not At All!

    Sorry For Quick Answers Im Not Really With JotForm I Jus Help People In There Form!

     __________________________________

    -Y H

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    Answered by Mksafetynet on October 02, 2011 at 07:50 PM

    So are you suggesting that I do not use the new https://secure form?

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    Answered by yasinco on October 02, 2011 at 07:53 PM

    Yes Because The Original SSL Security Was, https://www. And After The DDos Attack It Crashed And They Got A Qucik Backup Until The Original Was Fixxed That Was: https://secure So Please Do Update Link!
     __________________________________

    -Y H

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    Answered by allanftd on October 03, 2011 at 12:40 AM

    Hi Mksafetynet,

    You may now use https://www.jotform.com/form/<11-digit Form ID> to embed your forms. Sorry for the confusion.

    Cheers,
    Allan