Why do I not get a notification when somebody tried to submit the form and there is an error?

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    1to1
    Asked on December 19, 2014 at 11:49 AM
    Why do I not get a notification when somebody tried to submit the form and there is an error?  Why doi not get a notification when somebody starts to fill in the form and does not complete it?
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    val
    Answered on December 19, 2014 at 01:09 PM

    Hi,

    If the submission is not successful you can't receive a notification on your email, if the submission is successful even they didn't proceed to your payment gateway you can receive a notification.

    Thanks.

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    1to1
    Answered on December 19, 2014 at 01:31 PM
    Does not explain why the form is broken or that you have fixed it??
    Sent from my iPhone
    ...
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    val
    Answered on December 19, 2014 at 02:10 PM

    Hi,

    I've done the explanation why your form have an issue and we will reply you through this link below:

    http://www.jotform.com/answers/479087

    Thanks.

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    1to1
    Answered on December 19, 2014 at 02:31 PM
    HI,

    Link doesn't not work - page just keeps refreshing itself.
    Many ThanksSimon M. Macbeth
    Design Manager
    The Website Design GroupW: www.TheWebsiteDesignGroup.co.uk
    E: info@TheWebsiteDesignGroup.co.uk
    Incorporating: 1 to 1 Web Design, Webo, Takeaway Website Design, Cleaning Website Design, Payday Affiliates, Website Design Guru Leeds & Geeky SEO Need help getting your website to page 1 of Google? Just reply to this email.

    ...
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    Kiran
    Answered on December 19, 2014 at 03:27 PM

    Hello Simon,

    Since the thread is private, it cannot be accessed unless your are logged in to your JotForm account. Please login to your account and then try opening the link. 

    If the issue still persists, please let us know. We will be glad to help you.

    Thanks!

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    1to1
    Answered on December 19, 2014 at 03:31 PM
    Yep, Im logged in. I tried accessing that link by linking the link via the support section of jotform too. All other pages load fine, its just that one :)
    Many Thanks
    Simon M. Macbeth
    Design Manager
    The Website Design GroupW: www.TheWebsiteDesignGroup.co.uk
    E: info@TheWebsiteDesignGroup.co.uk
    Incorporating: 1 to 1 Web Design, Webo, Takeaway Website Design, Cleaning Website Design, Payday Affiliates, Website Design Guru Leeds & Geeky SEO Need help getting your website to page 1 of Google? Just reply to this email.

    ...
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    Kiran
    Answered on December 19, 2014 at 03:44 PM

    I've made the thread as public thread. Could you please check the link now?

    Let us know if that helps.

    Thanks!