Cannot scroll down embedded form when it's viewed on mobile devices

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    jswan4
    Asked on December 19, 2014 at 12:07 PM

    When my customers are completing their form from a tablet or phone, the scroll feature is not available to them.  As a result, when they reach the bottom of the page, they cannot click "submit".

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    raul
    Answered on December 19, 2014 at 01:14 PM

    Upon checking your site, I see that you have embedded your form using the iframe method but it's embedded inside another iframe which has set scrolling = no.

    Could you please try to embed the form directly to the page and not inside another iframe? I think the first iframe scroll setting is causing your issues with mobile devices.

    Please let us know if this helps.
    Thank you.