What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We are having an issue on a form (id 11640547515) which an email address on the distro list is not receiving the form

    Asked by xcitemedia on December 19, 2014 at 04:43 PM

    We have 7 emails listed on the distribution list.  We performed a test submission and one of the emails on the list is not showing on the sent to list.  The email not receiving the submissions is jgd@4injury.net.  


    You can reach me at michael@xcitemediagroup.com or 719-310-1988



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on December 19, 2014 at 05:42 PM

    I see that your email address is in bounce list and hence you were not able to receive any emails to this email address. I have now removed from the bounce list. You should be now able to receive emails to this account.

    Please let us know if the issue still persists. We will be happy to help.