What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there are place where files sent through File Upload fields are saved?

    Asked by Arcsight on December 19, 2014 at 07:34 PM

    Hi,

       When users fill out a form and upload files is there a place where those files are saved? if so, how can I access that folder containing the files being sent from the user to me?

     

     

    Thank you

    saved fill and
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    JotForm Support

    Answered by Welvin on December 20, 2014 at 05:42 AM

    Hi,

    Files sent through file upload fields of a form are saved to our servers. There's no such specialized location where you can access those, all you need to do is to view your form submissions page and download the files there individually. To view form submissions page:

    a. Go to My Forms

    b. Select the form

    c. Click "Submissions" button from the toolbar

     

    If you want to download all files at once, you can do that by using our File Download App: http://apps.jotform.com/app/file_downloader. You can find the instructions on how to use this in the description section.

    You can also use our Galleria App if your form consists of image uploads: http://apps.jotform.com/app/galleria.

    Thank you!