What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account continue to display 'You're almost out of space' message after upgrading

    Asked by RotaltyLimo on December 19, 2014 at 09:36 PM

    After upgrading, my account continue to display ( You're almost out of space )

    I don't understand your message if my account it has not been upgraded yet by you  " Congratulations! Your JotForm account has been upgraded to JotForm Premium Monthly:

    http://www.jotform.com/myaccount/ "


    Thank you for your attention.

    Page URL:

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    JotForm Support

    Answered by Welvin on December 20, 2014 at 07:15 AM


    The problem is you've made the payment to an unknown account. But I've already fixed this to our end after you have posted this thread: http://www.jotform.com/answers/479561. Kindly refresh your browser to see the changes. 

    Thank you!