My account continue to display 'You're almost out of space' message after upgrading

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    Asked on December 19, 2014 at 09:36 PM

    After upgrading, my account continue to display ( You're almost out of space )

    I don't understand your message if my account it has not been upgraded yet by you  " Congratulations! Your JotForm account has been upgraded to JotForm Premium Monthly: "


    Thank you for your attention.

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    Answered on December 20, 2014 at 07:15 AM


    The problem is you've made the payment to an unknown account. But I've already fixed this to our end after you have posted this thread: Kindly refresh your browser to see the changes. 

    Thank you!