file upload form does not work.

Are you using Firefox 7? Unfortunately, both regular upload and multi-upload buttons are malfunctioning in that browser. Our developers are working on a fix. If you're using Firefox 7, please use another browser and see if that helps.

Until we get this issue resolved, it is advisable to include a message to that effect next to every upload button so that users don't abandon your forms due to frustration caused by their inability to upload files which they know are the correct file types.

Our apologies for any inconvenience caused.

The Firefox thing is good to know, but I was using Google Chrome for my test run.

Thanks but I just used a form tool on my site builder. It seems to work OK.
Thanks
Tommy

Hello friends, I'm sorry but I'm having trouble sending files assembled by the form q, since they've tested all browsers on all versions.
Following is the address of the form:
http://www.jotform.com/form/12751235260

hello, I saw that really Funcines, but when I send a larger image ... will
not, says: "File could not be uploaded for some reason.Please go back and
fix this"
Why is this? how do you send pictures from 1 to 2 MB ... change the
configuration of the Form, but nothing worked!

obrigado amigo, problema resolvido!

please help!

im having the same upload errors even though i have increased the max size of file upload button...

here is my form

 http://form.jotform.com/form/12723614841

 

hope you can help

Hi magdawil,

I have checked your form posted above and there is no upload tool. If you don't mind can you repost the right form? We will wait for your response.

 

Thanks,

idarktech

hi idarktech,

 

sorry here is the main form

 http://form.jotform.com/form/12714213880

thx!

FYI I was using Google Chrome to test my form

Sorry for the inconvenience.

Could you please recheck if it's now working? Also, FYI, we have already submitted this issue to our development team. We will post here  an updates from time to time. Thank you.

~idarktech

it seems to work fine now! thx for your help!!

i tested the form today, the file upload is not working again. is there a way of getting it fixed permanently? thx

Hello magdawil,

I have tested your form and I was able to make one submission successfully. 

If you're still not able to submit your form properly, can you please provide us a more detailed description of the information that you entered, and the file types and file sizes used?  This can help us test the form properly and try to replicate your problem.

Thanks.

i tried just now... the error comes again..

mine is http://form.jotform.com/form/12790408387

It works fine something is maybe wrong with your browser or operating system! What type of file are YOU trying to upload? I tried with .jpg .gif .pdf .wmv and it worked!

I hope this helps, reply please.

~Yasin

Hello kretiva,

Please provide us some details of the submission, the file types, and file sizes used on how this error happens.  This way we can replicate the issue and see what's wrong. 

Thanks.

Dear Liyam,

my form: http://form.jotform.com/form/12790408387

I use chrome, its jpg file sized 34kb. After I upload the file>click send button>"UPLOAD ERROR, file could not be uploaded for some reason..."

It only happened when I attached a file.. the rest is working fine.

Thanks.

It works good for me, I will let jotform take over this,

~Yasin

Hello Kretiva,

I honestly apologize for the inconveniences caused to you. Our developers are aknowleadgeable about upload problem for some of our customers and they are doing their best in order to solve it. We hope that this problem will be fixed really fast.

Thank you for using our services.

I added the Browse > Upload File button to a form, and uploaded a small bitmap, under 50K as a test.

I am using Firefox 13 to let you know how old this thread is :-)

I did not receive any error message. None of the other persons who received the e-mail response nor did I receive the test file.

Am I missing something here?

I have since removed the button so I cannot give you a link to the form.

The rest of the form works fine.

The issue has been escalated again. As a work around we suggest you to use single upload buttons instead

Sorry for the inconvenience

If you still have questions, please open a new thread so we can answer to you in a more efficient manner

Jeanette

I'm getting this error on my form: 

Upload Error

Hi @NACUMS_org

This thread is not related to the error that you are getting.

I see that have just created your own thread (http://www.jotform.com/answers/458377) for this issue so we will be responding to it shortly.

Please leave all your further responses there, thank you.

Best Regards,
Ben