Problem with a customer entering data

  • Profile Image
    B1ggu5
    Asked on December 21, 2014 at 12:08 PM

    Hi,

    I have a customer that is trying to place an order but every time they try and input their name it jumps to another field and makes it impossible for them to finish their order. 

    I have tried to replicate this issue but when I try it seems to work fine. How can I fix this as I'm co concerned that it's costing me business

    It seems to be on their tablet and the web page is www.3sq.Gallery/order-form.html

    Thanks

    Richard

  • Profile Image
    val
    Answered on December 21, 2014 at 02:58 PM

    Hi Richard,

    Sorry for the trouble caused to you. I was not able to replicate this issue its work fine on my end.

    I have cleared your form cache, hope this help on your end.

    Pleas tell your costumer to fill again and get back to us if he/she have still an issue to your form.

    Thanks.