What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Show hide fields based on the selection of product custom property options.

    Asked by FingerPrintCustoms on December 21, 2014 at 06:24 PM

    In the purchase order widget we have the possibilities to add custom options.

    The options for my products are as follows: Qty, Size (S,M,L,XL), color(red green black and so on), custom name on the back (yes no).

    For custom name i enabled special pricing. E.g. +5$. Now the question: 

    When custom name is set to "yes" it would be great if there is a additional field where the customer can type in his name. I solved this in the moment with a additional under the widget, but it would be great to have this field in the widget, per product..... 


    Any Ideas?

    Thanks in advance 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 22, 2014 at 03:27 AM

    Hello FingerPrintCustoms,

    I am not sure if I have understood your question correctly. 

    Do you mean to say that you dynamically want to show a text box every time a product's option is selected. I do not think it is possible but we would like to have more clarity on your requirement. It is not possible to add conditions to read the selected value of product option other thank quantity.

    I also tried to check your few last edited form but could not find where you have added the additional field after the payment question. 

    Do let us know your question a bit more in detail and we will try to find out if there is any posibility.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by FingerPrintCustoms on December 22, 2014 at 03:42 AM

    Here is a example:


    And yes, I want to show a textbox when the option  name on back is selected with yes..... but obvious this is not possible :_(


  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 22, 2014 at 05:08 AM

    Hello FingerPrintCustoms,

    Unfortunately it is not possible to show dynamic text box or trigger conditions on click or selection of "Custom Property"options of products.

    Let me send a feature request to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!