What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please cancel our account§

    Asked by allentherisa on October 03, 2011 at 07:58 AM


    We would like to cancel our account and have tried to do this online, but cannot do so.

    Please cancel our account.

    Allen Therisa

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    JotForm Support

    Answered by Mike_T on October 03, 2011 at 05:02 PM

    Hello Allen!

    Could you please take a look at the similar thread about premium account cancellation? In that thread you will be able to find out detailed instruction about account cancellation through our payment processor.

    I hope this information will be helpful for you. Please feel free to contact us if you have any further questions. We will be happy to help you.