How do I cancel my subscription

  • Profile Image
    Asked on December 22, 2014 at 04:43 AM
  • Profile Image
    Answered on December 22, 2014 at 08:30 AM

    Hello tim.cleaver,

    Upon checking, I found that you have paid the subscription payment using PayPal payment gateway. You have to cancel your subscription through your own paypal account. Here are the steps to cancel your subscription :

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription #S-5BW62381E5086472K

    4. Click on the "Cancel Subscription" button.

    You may also like to check the following guide : 

    Hope this helps.

    Do get back to us if you have any questions.


    Thank you!