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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit Button Shows Additional Buttons that I did Not Setup

    Asked by Haler on December 22, 2014 at 11:46 AM

    The first time it happened it was about three days after that button was finalized. When I discovered the problem,I just deleted all three and reinstalled the correct button and its text, but it seems to be predisposed to return. I do not want that problem to occur after the form, or variations of it have been published on thirty different web sites. So, I want to know the cause and how to prevent that cause.

     

    Please see uploaded Screenshot

     

    http://www.jotform.com//?formID=43398844145161

    Screenshot
    form submit problem different all and
  • Profile Image

    Answered by val on December 22, 2014 at 01:27 PM

    Hi,

    If I understand you correctly, would you like to make that three buttons into one vertical line not horizontal line? if so, please add this CSS codes below to your form so that it will prevent changing your buttons back to normal position.

    #input_16, #input_reset_16, #input_print_16 {float:left; margin-left: 100px !important;}

    To add the CSS codes to your form, please check this guide on how to inject a custom CSS codes:

    http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Here is the demo on how it looks the three buttons:

    http://form.jotformpro.com/form/43555621130951

    Hope this help.

    Thanks.

  • Profile Image

    Answered by Haler on December 24, 2014 at 02:58 AM

    No I do not want to make two rogue Submit button, that came from nowhere, into anything.

    I want to know, where they came from, and what I must do to prevent such possibly damaging activity in the future.

    Please let me know what I need to do to prevent recurrence.

  • Profile Image
    JotForm Support

    Answered by Charlie on December 24, 2014 at 08:21 AM

    Hi,

    It shouldn't show up automatically because you need to turn "ON" the "Reset Button" and "Print Button" for the additional buttons to show up together with the "Submit".

     

    It might have been a hiccup on the form builder because our developers are updating the system, or you might have accidentally turn "ON" the settings while setting up the submit button. Also, please do click the "Save" button for the changes to be applied.

    I hope this helps. Let us know if you need more information on this.

    Thank you.