What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is wrong with all the file uploaders?

    Asked by temperancemag on October 03, 2011 at 12:19 PM

    Even the one below this form is trippin out!  Any file that I try to upload, it rejects.  No matter the fomat.

    Error Photo

    Page URL:
    http://www.jotform.com/form/12714352228

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    Answered by yasinco on October 03, 2011 at 12:22 PM

    Well Its Fine Now! What Browser Are You Using?

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    -Y H

     

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    Answered by temperancemag on October 03, 2011 at 12:25 PM

    I have been doing some snooping around while I was waiting on a response, and I noticed that there are several people having the same problem. And yes Im using Firefox.  POOOWEE!  How soon can this problem be fixed?...lol

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    Answered by temperancemag on October 03, 2011 at 12:28 PM

    Which browsers is it working with anyway?

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    Answered by yasinco on October 03, 2011 at 12:30 PM

    Its Working Fine On Google Chrome And Yes Others Are Reporting The Same Problem Too! Please Clear Your Browser Cache And Tell Me If That Works. Other Than That Please Wait for An Official JotForm Rep To Assist You!

    ______________________

    -Y H

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    Answered by JessicaPrice on October 03, 2011 at 12:48 PM

    Oh good, its not just me! Hmmm... I hope its resolved soon!

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    Answered by AtacanC on October 03, 2011 at 01:11 PM

    We apologize for your inconvenience. Our developers are working on this issue. It will be fixed as soon as possible. Please take a look at this thread to our colleague Wayne's reply. His suggestion could be useful until we fix this problem which appears only in Firefox 7.

    Thank you for your understanding.