What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will we reset the submissions counter by deleting the jotform?

    Asked by Fadi Rebeiz on December 22, 2014 at 04:08 PM
    Once we delete a form from a page does that reset the counter and we go back to being able to use the number of sumbmissions ?
  • Profile Image

    Answered by Carina on December 22, 2014 at 05:13 PM

    Unfortunately no. Submissions counter is reset once at the beginning of each month. Deleting a form or the submissions will not affect the number of submissions available for that month. Deleting submissions will only have effect on the available space.

    You can consult here more details.

    Let us know if you need more assistance.

     

  • Profile Image

    Answered by dshuix2016 on May 23, 2016 at 04:30 PM

    natural month or billing month?

  • Profile Image
    JotForm Support

    Answered by david on May 23, 2016 at 06:49 PM

    Account limits reset on the first day of each month for all users.  The next reset will occur on June 1st.  There are several "Get More" tasks thank can be done from your account settings:

    https://www.jotform.com/myaccount/getMore

    However, that will only get you another 200 or so submissions per month.