What would cause conditions not to be followed on a form?

  • Profile Image
    codered5150
    Asked on December 22, 2014 at 04:18 PM

    Sometimes when I log into my website to submit a form it is not following any conditions at all. Fields that should be hidden are all displayed and the conditionals do not work. What would cause this?

     

    Thanks!

  • Profile Image
    Kiran
    Answered on December 22, 2014 at 05:27 PM

    Are you referring to the JotForm http://www.jotform.us/form/42945310687157? As I check the JotForm, the conditions seems to be working fine.

    Did you embed the JotForm on your website and does it not working from the website? Please provide us with the URL of the webpage where the form is embedded so that we can take a look and provide you with necessary assistance.

    Thanks!