What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The background image configured in the Form Designer is not showing up in my form

    Asked by Carrie Gable  on December 22, 2014 at 05:02 PM

    I'm using the beta version of the form builder.  Looks awesome.  However, the background image is not showing up???   Does this function not work yet?

    Page URL:
    http://form.jotform.us/form/43556960002148

    background image image not showing Form Builder builder awesome
  • Profile Image

    Answered by raul on December 22, 2014 at 05:50 PM

    Please accept our apologies, we had a little glitch with the Form Designer that wasn't saving CSS changes. But, it's fixed now.

    I went ahead and refreshed your form and it's looking correctly now.

    Please check it out on your side and let us know if it works.
    Thank you.

  • Profile Image

    Answered by reelstuff2000 on June 18, 2015 at 11:05 PM

    I'm having the same problem 6 months later than post above