What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Extra padding caused the fields to seem empty while typing

    Asked by publycydade on December 22, 2014 at 05:06 PM

    the form open normally, but I can not write in any of the fields, such as name, email, phone ...

    google chrome is perfect, everything working normally.

    already cleared the cache in firefox and not solved.

    how to fix this problem?

    the site with the form: http://www.energysoundcar.no-capaoraso-curitiba.com.br/contato.html

    thank you

    padding extra padding
  • Profile Image

    Answered by Ben on December 22, 2014 at 05:56 PM

    Hi,

    I saw the issue. It is caused by very big padding being set on the field showing white space over the text both from top and bottom, making it appear as if the there is no text at all.

    This is the CSS code that should resolve this for you:

    input {
        box-sizing: content-box;
        height: 37px !important;
        padding-bottom: 2px !important;
        padding-top: 2px !important;
    }

    You can see here how to Inject Custom CSS Codes.

    Do let us know if you have any further questions.

    Best Regards,
    Ben