- gtavAsked on December 23, 2014 at 01:36 AM
I wish to downgrade my subscription from Premium to Starter, however, I consistently get an error message or I am redirected to a Bluesnap webpage. I am only able to delete or disable credit cards in the Bluesnap account but am unable to downgrade. I love JotForm and intend to continue using your product, but for the time being need to downgrade. What a shame that this aspect is so poorly implemented.
- JotForm Supportashwin_dAnswered on December 23, 2014 at 07:31 AM
I have already responded to you on the following thread: http://www.jotform.com/answers/481143-Downgrade-to-Stater-plan#1
Your subscription is cancelled and you will not be billed again.