What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are my forms behaving weirdly at times?

    Asked by THEMERCHANT on December 23, 2014 at 02:46 AM

    Sometimes when loaded the fields are poorly widespread not in accordance with their structure. This get solved in trying to reload but unfortunately my clients don't know this.


  • Profile Image
    JotForm Founder

    Answered by aytekin on December 23, 2014 at 03:35 AM

    We saw that as well. The Amazon Cloudfront (CDN we use to speed up forms and jotform site) has been flaky today. Giving errors on some files time to time. We have switched to MaxCDN temporarily but there might be caches. You can try re-saving your form to clear the caches if the problem continues.